Common Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

At the moment we accept PayPal only. This means you can pay by all major credit or debit cards, or your PayPal balance. We will be expanding this soon to make it even easier and safer for you to buy.

How long will delivery take?

Once you’ve paid, delivery is instant. You’ll get immediate access to your files in your dashboard, and we’ll email them to you too!

How secure is shopping in the Online Shop? Is my data protected?

Yes. We use 256-bit SSL security to encrypt your data. This ensures that the transferred data cannot be read or modified by thirds parties. This is particularly important for the exchange of sensitive data.

With PayPal, your payment is also secured and protected and we do not handle any payment data directly.

What exactly happens after ordering?

Once you’ve paid for your order, it will be added to your dashboard where you can download the files instantly. They will remain in your account so if you ever lose them you can always find them again.

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We will usually get back to you within 72 hours.